eBill Mailings

Please note, that while all inserts normally available with the paper bill will be provided online, by regulation certain notices must be mailed to affected customers. Accounts enrolled in the eBill program will have such notices mailed to them separately. Currently these notices include:

District of Columbia

• Rate Applications/Changes Notices

Maryland

• Rate Changes

• Hazards of Gas

Virginia

• Rate Changes (if required)

Note: Accounts must remain in a current and active status to continue in the eBill email notification program. Enrollment in this program will be automatically terminated and the delivery of the paper bill reinstated for accounts in the following instances:

• The gas account goes into discontinuance status.

• The gas account becomes inactive (i.e. a closed account).

• Per regulations, Washington Gas must notify customers VIA MAIL when their account is subject to service discontinuance.