Questions and Answers
Who can participate in the Customer Choice Program?
All Shenandoah Gas residential customers are eligible to participate.
How do I participate in this program?
Contact and obtain service and pricing information from several suppliers. Once you choose a supplier, you will be asked to enroll in the program by signing a consent form that acknowledges you have read the supplier’s agreement and the Washington Gas fact sheet.
When can I sign up for the program?
Enrollment is open every month throughout the year.
Who are the other natural gas suppliers?
These natural gas suppliers have been certified by Washington Gas as meeting certain financial and regulatory criteria. We recommend that if you decide to participate in Customer Choice Program that you contact and obtain service and pricing information from several suppliers.
Suppliers participating in Customer Choice Program:
Date: July 26, 2010
The information provided herein is for informational purposes only and is subject to change without notice. Washington Gas cannot guarantee its accuracy. For the most up-to-date information regarding a participating supplier, please contact that supplier directly.
Dominion Retail, Inc.
1-800-324-4954
NOVEC
1-888-627-7283
Pepco Energy Services
1-800-energy9
Washington Gas Energy Services
1-888-236-9437
How do I make a cost comparison of the participating natural gas suppliers?
Using the Washington Gas Historic Gas Price Comparison table, you can compare suppliers’ quoted gas prices for the coming year with Washington Gas’ historical prices from the previous year.
How do I obtain more information about this program?
To find out more about this program, call one of the following numbers:
Shenandoah Gas
540-869-1111
1-800-566-7436
Virginia State Corporation Commission
1-800-552-7945
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