Budget Plan
Managing a household budget can be a challenge. Our Budget Plan provides the advantage of spreading winter heating costs over the entire year. Here's how it works:
- We calculate your average monthly payment based on historical natural gas usage, adjusted for normal weather, and projected gas costs.
- During the year, we periodically review your account to determine that the monthly estimate is on target. Each month, your bill will show actual gas usage and bill amounts, along with budget installments, so you can review the information regularly. Adjustments may be necessary during the year to prevent large corrections.
Your twelfth monthly bill will reflect the last installment of your budget cycle -- adjusted for the difference between actual and budgeted gas usage. Overpayments are credited to your account unless a refund is requested. If you use more gas than you pay for, you owe the company the difference.
The Budget Plan is designed as a year-round program, so we encourage you to stay on it for a full 12-month billing cycle to realize the potential benefits.
To enroll in the Budget Plan, you can sign up over the
phone by calling (703) 750-7944, complete and return the enrollment application in our Payment Plans & Services Brochure or enroll online through the
eService
Center.
Please note, your account must be current in order to enroll.
Note: When you pay your Washington Gas bill by check, you authorize Washington Gas to clear it electronically. Your check is not returned, and your payment receipt and bank statement serve as proof of payment. To opt out of the check conversion program, please call 1-888-492-8107. Have your 10-digit Washington Gas account number available.
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Need further assistance?
Email your question or problem to us through our Contact Us form and we'll get back to you with an answer as soon as possible. You also can call us at (703) 750-1000, Monday through Friday from 8 am to 9 pm or Saturday from 8 am to 4:30 pm.
If you smell gas or have an emergency, call (703) 750-1400 anytime day or night.
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