Service Initiation, Transfer and Termination

Please keep the following in mind when connecting or disconnecting your service:

• We may require a security deposit to open or maintain your service, depending on your payment record.

• We require at least 72 hours' notice (excluding weekends and holidays) to connect or disconnect your service.

• For Maryland residents:
  The service initiation fee--gas flowing $25
  The service initiation fee--no gas flowing $68

• For Virginia residents:
  The service initiation fee--gas flowing-read by Washington Gas - $45
  The service initiation fee--gas flowing-read by customer or estimated - $15
  The service initiation fee--no gas flowing $60

• For District of Columbia residents:
  The service initiation fee--gas flowing $33.00
  The service initiation fee--no gas flowing $37.17

• Access to your meter is necessary for a final reading. If we cannot read the meter, we will estimate your closing bill.

Need further assistance?

Email your question or problem to us through our Contact Us form and we'll get back to you with an answer as soon as possible. You also can call us at (703) 750-1000, Monday through Friday from 8 am to 9 pm or Saturday from 8 am to 4:30 pm.

If you smell gas or have an emergency, call (703) 750-1400 anytime day or night.